Terms of Service

Service scope

Talk to My Lawyer is a legal letter service. When you purchase a letter, a licensed California attorney at Karish Law Firm, PC writes your letter from the facts and documents you provide and sends it on your behalf, on law firm letterhead.

Browsing the website, creating an account, using intake tools, or viewing a letter preview does not by itself create an attorney-client relationship. When you purchase a letter, your attorney represents you only for the purpose of writing and sending that letter, based on the facts you provide, unless a separate written engagement agreement says otherwise.

The service does not include litigation, court appearances, negotiation beyond the letter, emergency legal advice, or advice about deadlines that require immediate action.

Your attorney writes and sends your letter

Your attorney writes your letter and sends it to the recipient on your behalf. You can approve the letter or ask for changes before it is sent, and you receive a copy of each letter that is sent. Letters are not released for you to send yourself. Your attorney may ask you for more information, and may decline to send a letter that would be inaccurate, unlawful, or against your interests.

A letter does not guarantee a result, settlement, payment, response, court outcome, enforceability, or compliance with every law that could apply to your matter. You can view a preview of your letter at no cost; you must purchase the letter before your attorney writes and sends the final letter.

Accounts and submissions

You are responsible for keeping account credentials secure and for providing accurate factual information in submissions.

False, incomplete, misleading, or unlawful information can affect letter quality, delivery timing, and eligibility for refunds or continued service access.

You may not use the service to harass, threaten unlawful conduct, impersonate others, submit confidential information you are not authorized to provide, or send letters for illegal purposes.

Payments, subscriptions, and cancellation

Paid plans cover an attorney writing and sending each letter, and a digital copy of each letter sent. Turnaround estimates are targets rather than guarantees.

Subscriptions renew automatically until cancelled. You can cancel through the billing portal when available or by contacting support@talkmylawyer.com from the account email. Cancellation stops future renewals but does not automatically refund charges already incurred or remove access already delivered.

If a subscription is cancelled, access continues through the paid billing period unless the account is terminated for misuse, fraud, nonpayment, chargeback abuse, or legal risk.

Refund policy

If your attorney cannot write or send your letter, the related paid letter fee is eligible for a refund.

For letters that were sent, refund requests must be sent to support@talkmylawyer.com within 7 days of sending and must explain the issue. We may offer a correction, a new letter, credit, or a refund depending on the facts, usage, and whether the issue resulted from inaccurate or incomplete intake information.

Subscription renewals are generally non-refundable once the billing period begins, except where required by law or where we determine that a platform error prevented meaningful use of the subscription. Refunds are returned to the original payment method when technically possible.

Communications and outreach

Transactional emails may be sent for account verification, password resets, billing, letter status, support, and security events.

Marketing or outreach emails must include accurate sender information and a working opt-out path. We maintain suppression records for unsubscribes, bounces, complaints, direct opt-out requests, and manual suppressions before any cold outreach workflow is used.